The preference of trust has overtaken past staples such as competitive pricing and longevity, according to JD Power.

Monica Caldas, executive vice president and chief information officer of Liberty Mutual, spoke with Digital Insurance about ...

One executive sees AI automating workflows and another said that AI promise and its delivery have been overestimated.

Jonathan Scott, TV homebuilding celebrity and an investor in Phyn, an AI water cutoff vendor, sees a key role for insurance ...

Insurers are turning to property-level analytics to improve underwriting precision and better align premiums with the actual risk of individual properties.

Insurance companies can close the confidence gap by using driving behavior data to make pricing more personalized and ...

Marketplaces such as Kin, Insurify and Employers consider whether the AI agent's ability to help them reach more customers ...

Employers, a mid-size workers comp insurer, blocks Meta's Muse agent, but builds its own applications using ChatGPT, says ...

Eighty-five percent of insurance executives said they believe AI will strengthen customer trust but only 40% of policyholders ...

Despite high expectations, some insurers still face AI governance, security and talent challenges, which can be overcome with ...

As market conditions improve in some areas, carriers may be tempted to loosen those requirements, warns Paul Vacquier, CEO of ...

The goal is not to find every place an MGA could use AI but where AI can materially change what the business is capable of ...