The preference of trust has overtaken past staples such as competitive pricing and longevity, according to JD Power.

Monica Caldas, executive vice president and chief information officer of Liberty Mutual, spoke with Digital Insurance about ...

One executive sees AI automating workflows and another said that AI promise and its delivery have been overestimated.

Insurers are turning to property-level analytics to improve underwriting precision and better align premiums with the actual risk of individual properties.

Despite high expectations, some insurers still face AI governance, security and talent challenges, which can be overcome with ...

Jonathan Scott, TV homebuilding celebrity and an investor in Phyn, an AI water cutoff vendor, sees a key role for insurance ...

Marketplaces such as Kin, Insurify and Employers consider whether the AI agent's ability to help them reach more customers ...

Insurance companies can close the confidence gap by using driving behavior data to make pricing more personalized and ...

Employers, a mid-size workers comp insurer, blocks Meta's Muse agent, but builds its own applications using ChatGPT, says ...

The goal is not to find every place an MGA could use AI but where AI can materially change what the business is capable of ...

Eighty-five percent of insurance executives said they believe AI will strengthen customer trust but only 40% of policyholders ...

As market conditions improve in some areas, carriers may be tempted to loosen those requirements, warns Paul Vacquier, CEO of ...