This week’s developments show cybersecurity being tested from several directions. Anthropic is making a flagship AI model cheaper and more widely accessible, despite not only calling for an AI ...

As AI absorbs reporting, coordination and routine decision support, businesses are reassessing expensive management layers, but the bigger opportunity is to redesign managers as coaches, interpreters ...

Four vendors, four different moves, one underlying story. Where AI in unified communications spent the first half of 2026 being about which platform could generate the best meeting summary, the last ...

IFS Resolve for Utilities extends IFS Field Service Management with AI-assisted crew callout, mutual-aid coordination, and field guidance, giving energy and water providers a service-management layer ...

A backup connection only protects the business if the network can recognise the primary route has failed and switch traffic over fast enough. That is not always straightforward. A circuit can be ...

The moment contact center AI is connected to the data, APIs, and operational platforms behind a customer interaction, it stops being just a conversational tool. It becomes a customer-facing gateway to ...

Google is expanding Gemini Live across Gmail, Docs, and Keep, allowing users to search inboxes, turn spoken ideas into drafts, and organise notes through natural conversation. The rollout starts with ...

Desk-based callers, open-office professionals, and hybrid workers face fundamentally different communication challenges. With voice now driving AI tools across the workplace, a one-size-fits-all ...

Apple's foldable iPhone Duo gave Zoom a moment on stage at its September keynote, and the split-screen layout that impressed Apple enough to demo says more about the direction of meeting room hardware ...

Apple’s annual September launch brought its usual flurry of shiny new technology, including the iPhone 18 Pro, new AirPods, Apple Watch updates and the iPhone Duo. Yet, viewed through an immersive ...

The FCA found 178 policy breaches across eight of 11 banks, and two thirds of firms now ban risky channels outright. Global Relay's May update reads whole conversations before raising an alert, but it ...

Google is bringing voice AI to Workspace, HTC is making privacy a smart-glasses feature, and new office research highlights the cost of noise. Together, the shifts show workplace technology moving ...